Clear buyer feesPremium and tax details stay visible before bidding.Pickup details before biddingReview location and fulfillment information on every auction.Timed bidding with soft closeClosing times and extensions remain visible on the lot page.
Featured lotsAdmin will choose which lots appear first when auction mode is enabled.Alerts readyOutbid, ending soon, pickup, and price-drop emails will be sent when activity happens.Pickup information nowPickup details stay public. Scheduling opens inside the buyer dashboard after a paid winning invoice.
Deals
Deal shelves coming soon.
Buy-now deals and pallet lanes will open after BidMaxx enables live selling.
Access is assigned by BidMaxx. Buyers see bidding and pickup tools, operators see fulfillment tasks, consignors see inventory upload, and admin manages accounts and auctions.
Buyer profile
Account and shipping address
Keep this address current so it can be used for future shipping and pickup workflows.
Active bidsLive bids appear here after you bid on published lots.Outbid and ending-soon alerts use your account notification settings.Won itemsNo current wins before verification.Won lots will move to invoice and pickup.WatchlistWatched lots appear here after you add them from a live auction.Price-change and ending-soon alerts are enabled from your bidder profile.Pickup appointmentsMississauga warehouseSchedule after invoice is paid and order is waiting pickup.
InvoicesPending invoices, paid invoices, and release status.Cash/debit at pickup can be marked by staff.Previous purchasesPast auction wins and fulfilled pickups.Exportable account history after database setup.Saved payment methodsSaved cards and bank payment methods appear after secure payment vault setup.No payment details are shown until a buyer adds a real method.
Buyer account
Watchlist
Lots and auctions you are tracking.
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No watched lots yet.Your watched lots and auctions will appear here.
Arrange an approved payment method with BidMaxx using your invoice number.
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Interac e-Transfer
Contact BidMaxx for payment instructions and use your invoice number as the reference.
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External terminal payment
BidMaxx can confirm completed Clover or external card-terminal payments against your invoice.
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Pickup booking and release
You may schedule pickup before payment. Booking does not authorize merchandise release.
Buyer premium and taxBuyer premium and applicable taxes are shown on each published auction and invoice.Payment deadlineYour invoice shows the payment due date. Online checkout is not currently available.Release controlPayment or an approved exception is required before physical release, together with the required pickup verification.
All buyers must register a pickup profile before arriving at the pickup zone.
Bring invoice number, government ID, and payment confirmation when collecting items.
Pickup is by scheduled window only. Missed windows may require rescheduling.
Buyers are responsible for loading, packing materials, straps, tools, and vehicle fit.
Items not collected within the stated pickup period may be subject to storage, rescheduling, or forfeiture rules.
Staff may refuse release if invoice details, bidder ID, or pickup registration do not match.
Return policy
Auction items are sold as-is unless a listing clearly states otherwise.
Condition notes and photos are provided for inspection, but buyers should review all lot details before bidding.
Returns are not accepted for buyer mistake, wrong size, missing accessories already noted, or change of mind.
If an item is materially different from the listing, contact support before leaving the pickup site.
Approved claims may be handled by refund, account credit, replacement, or lot adjustment at staff discretion.
Return requests must include invoice number, lot number, photos, and a short issue description.
Policy wording should be finalized with your business rules before the live website launches.
Backend account control
Create accounts or approve added access.
Use one login per person whenever possible. Buyers can later receive approved consignor or staff access on the same account; separate logins are only for intentional separate users.
Created auctions onlyCreate an auction in Operator, add lots, then publish it from Manager or Preview.Live data
Featured lots
Published lots are shown from the auction catalog. Use draft order and publish status to control what appears first.
Auction rulesSoft close extends 2 minutes on bids in the final 2 minutes. Bid increment: $1 under $10, $2.50 from $10 to $50, $5 over $50. Buyer premium: 15%. Watchlist emails: ending soon, price change, last chance, and outbid.
Financial Defaults Owner-admin only
Used as the default for new auctions and invoices. Set once, then leave it alone unless your business terms change.
Business & Invoice Identity Owner-admin only
New invoices snapshot these customer-facing details when issued. Existing invoices are unchanged.
Bid Increment Rules Owner-admin only
Pickup information only is active.
System
Audit log
Read-only record of admin, manager, and operator actions.
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Governance Owner
Owner Governance
Manage business details, operating preferences, policy documents, and recovery information.
Loading governance records…Only the server-authorized Governance Owner can open this workspace.
Operator workspace
Create auction lots fast
Phone-first listing flow for one item at a time. Photos first, then the details needed to save a draft.
Current Auction
No auction selectedCreate or choose an auction before cataloging lots.
Auction management
Auctions
Draft, scheduled, live, and closed auction events.
Lot details
Untitled lotdraft
Lot #--
--Starting bid
--Current bid
--Bids
--Increment
Category--
Condition--
Quantity--
Auction--
Description
--
Loading activity...
No lots yet. Create one from the Home tab.
Auction events
Auctions
Create, schedule, publish, and close auction events.
Step 1 of 4Auction Name
ReviewReview auction details before creating.
No auction events yet.Create a New Auction first.
No auction events yet.Create a New Auction first.
Today's work
Created auctionsNo auction events created yet.
Saved draftsNo operator drafts saved yet.
Catalog management
Lots
Search, filter, and manage individual auction lots.
0 draft lots selected
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Bulk action
Move draft lots to auction
Select a destination auction for the selected draft lots.
Bulk action
Relist unsold item
Select a draft or scheduled destination auction. Bid and invoice history stays with the original closed lot.
Bulk action
Duplicate lots to auction
Choose a never-published draft destination for the selected listings.
Will copy: listing content and independently copied photos. Will NOT copy: Bids, winners, watchers, invoices, pickup or history.
Draft maintenance
Normalize Lot Numbers
Review the draft lot-number mapping before normalization.
Current lot number → New lot numberOnly lot numbers change. Display order, closing order, photos, bids, invoices, pickup, item storage locations, and movement history are unchanged.
Consignor portal
Upload inventory for BidMaxx approval
$12,840Projected gross73%Lots with bidsPendingBidMaxx live approval
Total users0Active0Staff access0Pending / invites0Blocked0
No bidder registrations yet.Submitted bidder profiles will appear here.
User Details⋯
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Select a user
Joined --Last active --
Governance Owner
Buyer accounts use customer controls only. Staff permissions are not available for Buyers.
Staff accessServer-authoritative permissions
Internal test Buyer exemption
Internal Test bypasses the future card-on-file requirement only. It does not bypass Bid Approved, bidding rules, payment obligations, or pickup/release rules.
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System
Notifications
Send an approved email notice now or schedule it for later.
Auction campaign
New Arrivals
Review the auction announcement and its approved recipients before delivery.
Loading New Arrivals campaign...
Campaign unavailableTry loading the campaign again.
No campaign selectedOpen a New Arrivals draft from its auction publication notice.
Draft recovery neededOne or more published auctions could not create a campaign draft.
Campaign History0 records
Automatic email
Transactional Templates
Review and approve the content used by verified automatic buyer notifications.
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Templates unavailableTry loading the templates again.
No event selectedChoose an automatic notification to review its approved content.
Deals desk
Deals
Changes are saved securely.
✓
Deal SavedItem savedFixed price
Your deal has been saved as a draft.
Saved DealsReview draft and published fixed-price deals.
0 selected
No deals loaded.Saved Deal drafts appear here after data loads.
Warehouse
Locations, labels, and item movement
Scan or search an item to move it.
Bin Management
Create and find reusable Bins, then organize or move their contents.
Location labelsPrint labels for warehouse storage locations.
